Study this course FREE, with no course fees!
This is a fully online, self-directed, independent study course with assessor support and guidance. Students must have use of a laptop to complete this course and must be aged 19+ at the beginning of the academic year (31 August).
This 24-week course has a flexible start date and will run until 31 July 2025.
This course operates flexible start dates, with an opportunity to start every few weeks. The first course will begin in September 2024, with new dates available until July 2025. Your actual start date will be confirmed on application.
For many businesses, being able to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
Eligibility Criteria – this course is FREE if you:
- are aged 19+
- live in England, not within a non-funded postcode region
- have been in the EU for three years for purposes other than study (and able to provide documentation)
- are not currently enrolled on an apprenticeship
- have not completed any part of the course before
Sign up today and you’ll be registered on the next weekly intake
What you'll learn
You will cover:
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Information, advice or guidance in practice
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Developing interaction skills for information, advice or guidance
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Increase understanding of accurate record-keeping, effective signposting and referral
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Further your personal and professional development
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Improve your understanding of effective communication techniques
How you'll learn and be assessed
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Achieve a nationally recognised Level 2 qualification
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Evidence your competency to employers
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Further your personal and professional development
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Learn at a time that suits you without the need to attend college
Progression
You could progress to one of the following courses:
- NCFE Principles of Dementia Care Level 2: Online
- NCFE Understanding Autism Level 2: Online
- NCFE Understanding Safe Handling of Medication Level 2: Online
- NCFE Children and Young People’s Mental Health Level 2: Online
- NCFE Awareness of Mental Health Problems Level 2: Online
- NCFE Understanding Climate Change and Environmental Awareness Level 2: Online
- NCFE Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings Level 2: Online
- NCFE Understanding Safeguarding and Prevent Level 2: Online
- NCFE Understanding Behaviour that Challenges Level 2: Online
- NCFE Understanding Nutrition and Health Level 2: Online
- NCFE Principles of Business Administration Level 2: Online
- NCFE Counselling Skills Level 2: Online
- NCFE Personal Care Needs Level 2: Online
