The qualification will be delivered in the workplace with ongoing support from a dedicated workplace assessor. On completion of the Apprenticeship the apprentice will be able to undertake the full range of duties, in the range of circumstances appropriate to the job, confidently and competently to the standard set by the industry.
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in
all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable
sector. The role may involve working independently or as part of a team and will involve developing, implementing,
maintaining and improving administrative services. Business administrators develop key skills and behaviours to
support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with
internal or external customers. With a focus on adding value, the role of business administrator contributes to the
efficiency of an organisation, through support of functional areas, working across teams and resolving issues as
requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing
a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and
adopting a proactive approach to developing skills. The business administrator is also expected to show initiative,
managing priorities and own time, problem-solving skills, decision-making and the potential for people management
responsibilities through mentoring or coaching others
What you'll learn
KNOWLEDGE, SKILLS AND BEHAVIOURS DEVELOPMENT
SKILLS
Advancing key skills to support progression to management– IT– Record and document production– Decision making– Interpersonal skills– Communications– Quality– Planning and organisation– Project management
KNOWLEDGE
In-depth knowledge of organisation and wider
business environment– The organisation– Value of their skills– Stakeholders– Relevant regulation– Policies– Business fundamentals– Processes– External environment factors
BEHAVIOURS
Role-model behaviours and positive contribution to culture– Professionalism– Personal qualities– Managing performance– Adaptability– Responsibility
How you'll learn and be assessed
The qualification will be delivered in the workplace with ongoing
support from a dedicated workplace assessor.
On completion of the Apprenticeship the apprentice will be able to undertake the full range of duties, in the range of circumstances
appropriate to the job, confidently and competently to the
standard set by the industry.
Progression
You could progress to other apprenticeships/ leadership and management or other pathways.
Advanced apprentices may work in roles such as administration executives/officers, administration team leaders,
personal assistants and secretaries, including legal or medical secretaries.
Entry requirements
To complete the apprenticeship the employee must pass level 2 English, maths and ICT (or have the appropriate exemption certificate).
Additional information
